Cancellation/Refund Policy - DREAMTOINDIA ENTERPRISES

Cancellation/Refund Policy

For your safety, DREAMTOINDIA ENTERPRISES does not allow the replacement or return of cosmetic and skin care products (unless they arrive damaged). Devices can be returned if unopened and unused.


Is there a return fee?

If the product is damaged or defective, no fee will be charged and DREAMTOINDIA ENTERPRISES will cover the cost. Otherwise, a fee of 30 riyals will be deducted from the refund.

How can I exchange or return a product?

Please contact our customer service via WhatsApp at 0555934661. The return/exchange period is within 4 days of purchase.

How long does the process take?

The process may take up to 10 working days. Refunds are transferred to your bank account after the product condition is confirmed.

Steps for product replacement:

If you choose a replacement product, please transfer the difference in cost between the two products.